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FAQs

What is the cost for standard shipping?:

Shipping costs $6.95 for orders under $50. Orders $50 and over ship for free.

My order is over $50. Why am I being charged shipping?:

Items that must be shipped via freight or less-than-truckload (LTL) are not eligible for Free Shipping. Those orders will be charged a flat freight rate of $89.

What shipping service is used for standard shipping?:

In most cases, our standard shipping option means your order will ship with UPS 2-day Ground.

B&S Online carries similar parts to what I need, but I can't find the exact part I need. Might you have the part I need in stock?:

Yes, there is a possibility if it's by a brand that we have. You may contact us at briggsandstratton@outdoorpowerdirect.com and we can assist you in finding the part that you need.

I need to repower my equipment with a new engine, but I am not sure which engine model will fit. Can you help?

Yes, definitely! Simply fill out our Repower Form, and a certified technician will get back to you with your repower options.

Who do I contact for information about a part or my order?

Briggs & Stratton Online Store in managed by Outdoor Power Direct. You can contact  OPD Monday - Friday 8am - 8pm EST at (833) 275-6176 or anytime by email at briggsandstratton@outdoorpowerdirect.com