FAQs
What is the cost for standard shipping?:
Shipping costs $6.95 for orders under $75. Orders $75 and over ship for free.
My order is over $75. Why am I being charged shipping?:
Items that must be shipped via freight or less-than-truckload (LTL) are not eligible for Free Shipping. Those orders will be charged a flat freight rate of $89.
What shipping service is used for standard shipping?:
In most cases, our standard shipping option means your order will ship with UPS 2-day Ground.
B&S Online carries similar parts to what I need, but I can't find the exact part I need. Might you have the part I need in stock?:
Yes, there is a possibility if it's by a brand that we have. You may contact us at briggsandstratton@outdoorpowerdirect.com and we can assist you in finding the part that you need.
I need to repower my equipment with a new engine, but I am not sure which engine model will fit. Can you help?
Yes, definitely! Simply fill out our Repower Form, and a certified technician will get back to you with your repower options.
Who do I contact for information about a part or my order?
Briggs & Stratton Online Store in managed by Outdoor Power Direct. You can contact OPD anytime by email at briggsandstratton@outdoorpowerdirect.com.
How do I qualify for Tax Exempt status?
Please email your Tax Exempt certificate to briggsandstratton@outdoorpowerdirect.com and wait for approval before placing your order. We will respond to your inquiry as soon as possible.