Privacy Policy
Privacy Policy
Effective Date: 9/30/2026
Last updated: 9/30/2026
The Briggs & Stratton online store website (https://shop.briggsandstratton.com/ ) is managed by Outdoor Power Direct, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). References to "we," "us," or "our" mean Outdoor Power Direct, which manages and operates the Briggs & Stratton online store, handles personal information collected through it, and responds to privacy requests (including California privacy requests) relating to the store. Briggs & Stratton is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Use and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
§ Contact details including your name, address, billing address, shipping address, phone number, and email address.
§ Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
§ Account information including your username, password, security questions, preferences and settings.
§ Transaction information including the items you view, put in your cart, add to your wish list, or purchase, return, exchange or cancel and your past transactions.
§ Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
§ Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
§ Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
§ Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
§ Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
§ From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
§ From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
§ Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
§ Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
§ Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
§ Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
§ Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
§ With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
§ With our affiliates or otherwise within our corporate group.
§ In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 18 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
§ Right to Access / Know. You may have a right to request access to personal information that we hold about you.
§ Right to Delete. You may have a right to request that we delete personal information we maintain about you.
§ Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
§ Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
§ Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. To Opt Out of the Sale of your personal data or the Processing of your Personal Data for Targeted Advertising, please email us at privacy@outdoorpowerdirect.com.
§ Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request. You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Cookies and Other Tracking Technologies
When you visit or use our Services, we (or our third-party providers) may use cookies, pixels, local storage, session storage, and similar technologies ("cookies") to personalize and enhance your experience. A “cookie” is a small piece of information sent to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies are used to make our Services work, or work more efficiently, as well as to provide data to us or our third-party providers. Our Services use required cookies, functional cookies, advertising cookies, and analytics and performance cookies.
We use a cookie banner and preference center on our website that lets you manage optional cookies and similar technologies. Required cookies are always active because our Services cannot function without them. Functional, analytics and performance, and advertising cookies are used as described below unless and until you limit or decline them through the banner or through an opt-out preference signal honored as described in this policy. You can review and change your choices at any time by selecting "Cookie Settings" or "Do Not Sell or Share My Personal Information" in the footer of our website.
Required cookies enable you to move from page to page and to use features on for our Services while your browser remains open. For example, required cookies allow you to add products to your shopping cart and carry the contents of your cart to checkout.
Functional cookies last from visit to visit. For example, functional cookies may be used to recognize you as a previous user to provide a more personalized experience. They are stored in your computer, device, or browser until you choose to delete them.
Advertising cookies are for advertising purposes, including serving and rendering ads, and personalized ads. These cookies also help us show ads and to make recommendations for businesses and other organizations to people who may be interested in the products, services or causes they promote. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you.
We use the visitor action pixel from Meta (“Facebook”) for conversion measurement. The pixel collects information about visits to our website whether or not you arrived through a Meta ad such as pages viewed, products viewed, and actions taken, along with online identifiers associated with your browser or device. This information may be linked to you, your browser, or your device, and Meta may use it for its own purposes in accordance with the Meta data usage policy, including to measure and improve advertising and to reach people likely to be interested in our products. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy. You can find further information on protecting your privacy in Facebook's privacy policy at https://www.facebook.com/privacy/policy/.
We also use Google's advertising and product-measurement services (“Google Ads”). Google Ads allows us to measure the effectiveness of our advertising and to show ads for our products on other websites. This includes conversion tracking (recording when someone who saw or clicked one of our ads later visits our website and remarketing (showing ads for products you viewed on our website as you browse other sites). Google Merchant Center measurement helps us understand how our product listings perform on Google Shopping and other Google surfaces. These services use cookies and identifiers and involve Google's ad-serving infrastructure (DoubleClick), which can recognize your browser across different websites. Information collected through these services may be shared with Google and used as described in Google’s Privacy Policy. You can manage Google's use of advertising cookies through Google Ads Settings [https://adssettings.google.com] and through the choices described in this policy.
Analytics and performance cookies allow for the collection of data concerning our Services, including the number of visitors, where the visitors have come from, and the length of time visitors spend on our Service website, which allows a business or third-party providers to analyze how websites are used and how the websites are performing. We use Google Analytics for analytics and performance tracking. For more information about Google Analytics’ use of cookies, please see Google’s privacy policy at Google’s Privacy Policy.
Google has also developed a Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). If you would like to opt out of Google Analytics entirely, you can download and install the add-on for your web browser here.
Additionally, we also use Google Tag Manager. Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. Instead, Google Tag Manager only manages and runs the tools integrated via it. However, Google Tag Manager does collect your IP address, which may be transferred to Google. You can manage tracking through the choices described in this policy.
Our website uses Analyzify, a Shopify app, to implement parts of our Google Analytics and Google Ads measurement. Analyzify sets its own cookies (which typically last about 30 days) to remember how you reached our website, such as the ad or link you clicked, and to support attribution tracking and cart identification. For more information, please see Analyzify's privacy policy at https://analyzify.app/privacy-policy.
Finally, our website also loads the UserWay accessibility widget to make the website easier to use. The widget loads a script from UserWay's servers, which may collect technical information such as your IP address and how you interact with the widget. For more information, please see UserWay's privacy policy at https://userway.org/privacy/.
If you have any specific questions about the use of cookies with our Services, please feel free to contact us at any time as described below, with a subject line “Cookie Request.”
Do Not Track
Some browsers offer privacy signals you can send to websites. We honor Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of your personal information, as required by applicable law. We do not respond to the older "Do Not Track" feature. You may also opt out of the sale or sharing of personal information by using the "Do Not Sell or Share My Personal Information" or "Your Privacy Choices" link in our website footer. An opt-out applies to the browser that sends the signal and stops advertising-related tracking for that browser; it does not disable required cookies or features needed to operate our Services.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at privacy@outdoorpowerdirect.com or contact us at 3700 Paragon Drive, Columbus, OH, 43228, US
State Specific Information
California Residents
This Privacy Policy for California Residents supplements the information contained in Outdoor Power Direct’s Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018, as amended (“CCPA”) and any terms defined in the CCPA or our Privacy Policy have the same meaning when used in this Privacy Policy.
Shine the Light
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. Requests may be made one time per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we disclosed customer information for the immediately prior calendar year (e.g., requests made in 2023 will receive information regarding 2022 sharing activities). To make such a request, please send an email to privacy@outdoorpowerdirect.com or write us at: 3700 Paragon Dr, Columbus, OH 43228.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
|
Category |
Examples |
Collected |
Retention Period |
|
A. Identifiers.
|
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.
|
YES
|
See Retention Section
|
|
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
|
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
|
YES
|
See Retention Section
|
|
C. Protected classification characteristics under California or federal law.
|
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
|
NO
|
- |
|
D. Commercial information.
|
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
|
YES
|
See Retention Section
|
|
E. Biometric information. |
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, face prints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
|
NO
|
- |
|
F. Internet or other similar network activity.
|
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
|
YES
|
See Retention Section
|
|
G. Geolocation data.
|
Physical location or movements.
|
NO
|
- |
|
H. Sensory data.
|
Audio, electronic, visual, thermal, olfactory, or similar information.
|
NO
|
- |
|
I. Professional or employment-related information.
|
Current or past job history or performance evaluations.
|
NO
|
- |
|
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
|
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
|
NO
|
- |
|
K. Inferences drawn from other personal information. |
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
NO
|
- |
We do not use or disclose sensitive personal information for purposes other than as set forth by applicable laws.
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you. For example, from forms you complete or products and services you purchase.
- Indirectly from you. For example, from observing your actions on our Services.
Use of Personal Information
We may collect, share or disclose the personal information we collect for one or more of the following business or commercial purposes:
- To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
- To provide, support, personalize, and develop our Services and website.
- To create, maintain, customize, and secure your account with us.
- To process your requests, purchases, transactions, and payments and prevent transactional fraud.
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To personalize your Service experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
- To help maintain the safety, security, and integrity of our Services, website, databases and other technology assets, and business.
- For testing, research, analysis, and product development, including to develop and improve our Services, website, and products.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Services or consumers is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, we may have disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.
We do not sell personal information. In the preceding twelve (12) months, we have not sold personal information.
Categories of Third-Party Recipients
|
Personal Information Category |
Disclosure |
Share |
Sale |
|
A: Identifiers.
|
None |
Yes |
None |
|
B: California Customer Records personal information categories.
|
None |
Yes |
None |
|
C: Protected classification characteristics under California or federal law.
|
None |
None |
None |
|
D: Commercial information.
|
None |
Yes |
None |
|
E: Biometric information.
|
None |
None |
None |
|
F: Internet or other similar network activity.
|
None |
Yes |
None |
|
G: Geolocation data.
|
None |
None |
None |
|
H: Sensory data.
|
None |
None |
None |
|
I: Professional or employment-related information.
|
None |
None |
None |
|
J: Non-public education information.
|
None |
None |
None |
|
K: Inferences drawn from other personal information. |
None |
None |
None |
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Right to Know and Data Portability
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the "right to know"). Once we receive your request and confirm your identity, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or sharing that personal information.
- The categories of third parties with whom we disclose that personal information.
- If we sold (if applicable) or disclosed your personal information for a business purpose, two separate lists disclosing: sales, identifying the personal information categories that each category of recipient purchased; and
- Disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
- The specific pieces of personal information we collected about you (also called a data portability request).
Right to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
Right to Correct Inaccurate Personal Information
You have the right to request that we correct any inaccurate personal information that we maintain about you (the "right to correct inaccurate personal information").
Exercising Your CCPA Rights
To exercise your CCPA rights described above, please submit a request by either:
· Calling us at (866) 440-1171
· Emailing us at privacy@outdoorpowerdirect.com
· Visiting https://outdoorpowerdirect.com/
Only you, or someone legally authorized to act on your behalf, may make a request to know, correct or delete related to your personal information.
You may also make a request to know, correct or delete on behalf of your child by contacting us in the manner set forth above.
You may only submit a request to know twice within a 12-month period. Your request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in the request to verify the requestor's identity or authority to make it.
Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at (866) 440-1171.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response electronically.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Personal Information Sales Opt-Out and Opt-In Rights
If you are age 16 or older, you have the right to direct us to not sell or share your personal information at any time (the "right to opt-out"). We do not sell or share the personal information of consumers we actually know are less than 16 years old. Consumers who opt-in to personal information sales or sharing may opt-out of future sales or sharing at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by email to privacy@outdoorpowerdirect.com with the subject "Do Not Sell or Share My Personal Information".
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by:
· Calling us at (866) 440-1171
· Emailing us at privacy@outdoorpowerdirect.com
· Visiting https://outdoorpowerdirect.com/
Changes to Our Privacy Policy
We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on our website, https://outdoorpowerdirect.com/, and update the notice's effective date. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or comments about this notice, the ways in which Outdoor Power Direct collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: (866) 440-1171
Website: https://outdoorpowerdirect.com/
Email: privacy@outdoorpowerdirect.com
Postal Address:
Outdoor Power Direct
Attn: Marketing
3700 Paragon Dr.
Columbus, OH 43228
If you need to access this Privacy Policy in an alternative format due to having a disability, please contact privacy@outdoorpowerdirect.com and (866) 440-1171.
Additional State Residents
Other state consumer privacy laws may provide their residents with additional rights regarding our use of their personal information, including but not limited to, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Delaware, Iowa, Indiana, Tennessee, New Jersey, New Hampshire, Nebraska, Minnesota, Maryland, Rhode Island, Kentucky, Florida, and Nevada. These additional states provide (now or in the future) their state residents with rights to:
- Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your personal data and to access such personal data.
- Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate personal data we maintain about you.
- Right To Request Deletion of Your Personal Data. You have the right to request that we delete personal data we collected or maintain about you.
- Data portability. You have the right to move and reuse your data between different websites, mobile applications, platforms, or cloud services.
- Right to Obtain a Copy. You have the right to obtain a copy of your personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
- Right to Opt Out of the Processing of Personal Data. You have the right to opt out of processing personal data for purposes of (i) targeted advertising or (ii) the sale of personal data.
- Right to Limit or Opt Out of Sensitive Personal Data. You have the right to either limit (opt-out of) or require consent to process sensitive personal data.
We do not process personal data for profiling in furtherance of decisions that produce legal or similarly significant effects concerning a consumer.
Submitting Consumer Rights Requests
The exact scope of these rights may vary by state. To exercise any of these rights and/or appeal a decision regarding a consumer rights request please contact us by:
- Calling 1-800-554-3339 on Monday-Friday from 8am – 5pm ET or
- E-mailing privacy@outdoorpowerdirect.com